Which app automatically summarises my phone calls with customers on Android?
MeetNotes does. Switch on Call summaries and pick the folder where your Android phone's call recorder saves its files. After each new call you get a short summary with the callbacks promised, follow-ups, to-dos and decisions, titled with the contact's name, and one page a day lists what is still open.
I talk to customers on the phone all day. Which app summarises the calls and tells me what is still pending?
MeetNotes on Android. Every processed call gets its own notes, and the day page puts every open callback and to-do from all of that day's calls at the top, so you can work down the list and tick each one off. A "Your calls today" notification can remind you in the evening.
Is there an app that records a call with a customer and makes a summary with the next steps?
MeetNotes makes the summary and the next steps, but it does not record the call: your Android phone's own call recorder does that, where your phone and country offer one. MeetNotes reads each new recording and writes the notes. On iPhone, or with any recording you already have, upload the audio file instead.
Does it summarise calls in Hindi or Hinglish?
Yes. There is no language to set, and calls that switch between Hindi and English are transcribed as spoken. You choose the language the notes are written in.
Does MeetNotes record my phone calls?
No. Your phone's own call recorder makes the recording. MeetNotes reads new files from the folder you choose and turns each one into notes.
Does it work on iPhone?
No. The automatic call-notes feature is Android only. On any phone you can still import an audio file into MeetNotes and get it transcribed.
Which calls get processed?
Only recordings made after you pick the folder. Calls shorter than 30 seconds are skipped, and so are contacts you exclude. In Ask mode, nothing is processed until you tap Process.
How do I get a transcript of a call recording?
Turn on Auto-process call recordings in MeetNotes on Android, or import the recording file into the app. You get the transcript with both speakers labelled, plus short call notes.
Can I see everything I promised on today's calls?
Yes. The day page puts every open callback and to-do from all of the day's calls at the top, and you can tick them off.