Microsoft Teams

On Microsoft Teams's side

1. In Teams, create an incoming webhook for the channel. Depending on your tenant this is either the channel's Incoming Webhook connector or the Workflows app's "post to a channel when a webhook request is received" template — look for whichever your admin has enabled, and copy the URL it gives you.
2. On your Flows page add a destination of kind Chat channel, provider Teams, and paste the URL.
3. Tick "Only send meetings with a watch-out" if the channel is for escalations rather than every call.

What to paste from your flow card

• Into MeetNotes: the webhook URL. Stored encrypted; only its prefix is shown afterwards.

What we never ask for: A Teams app registration, tenant admin consent, or read access to the channel. The webhook can only post.

How to test

1. Click "Send test" on the destination. A sample message arrives in the channel within seconds.
2. If your tenant retires the URL later (Microsoft has changed how these are issued), create a new one and add the destination again.

When an event shows failed or skipped

The Flows page prints one short reason per event. Here is what each one on this connector means and what to do.

• delivery failed — Your endpoint, channel or CRM did not accept the post — it was unreachable, answered with an error, or timed out. We retry, then mark the delivery failed. Use "Send test" on the destination after you have checked the URL or token.

The full list, across every connector, is on the setup index.