Setup guides · Recordings in
Ozonetel
Every call the campaign finishes is fetched from the AudioFile link in the push, transcribed with agent and customer labelled, and filed in your workspace. A push without a recording link is skipped and revived when it arrives.
Checked 2026-08-29 · every step is done on your Flows page or inside Ozonetel; nothing here needs support.
On Ozonetel's side
These are the same steps your Flows page prints on the source card.
- In CloudAgent open Configuration > Integrations > API Push (sometimes "Call Report Push").
- Paste the MeetNotes URL from this card as the push URL and pick "on call end".
- Include the AudioFile (recording) field in the pushed data; enable recording on the campaign if it is off.
- Save. Ozonetel posts once per finished call; a post without a recording link is skipped and revived when it arrives.
What to paste from your flow card
- The MeetNotes URL from the source card, as the push URL, on call end.
- Nothing else — Ozonetel pushes are not signed.
What we never ask for: Your CloudAgent login or API key.
How to test
- Run one short call through the campaign.
- Watch the recent activity on your Flows page:
received→done. - If it shows
skippedwithrecording_url required, the AudioFile field is not in the pushed data.
When an event shows failed or skipped
The Flows page prints one short reason per event. Here is what each one on this connector means and what to do.
fetch failed— We could not download the recording from the link the provider sent — the link had expired, it needed a login we do not hold, the file was over 300 MB, it pointed at a private address, or the server did not answer. We retry a few times before giving up. If your recordings need a login, set "If the recording needs a login" on the source.audio files only— The file was not audio — a picture, a document, or (except from a Drive folder) a video. Only a Drive folder source accepts video; every other door wants an audio file.audio unreadable— The file was named like audio but could not be decoded: empty, cut short, or not the format its name claims. Not retried. Send the recording again from the provider.no minutes— Your workspace had no pooled minutes left, so we did not download the recording. Skipped, not retried. Top up the pool and have the provider send the recording again.processing failed— The recording came in but something on our side failed after that. We are alerted automatically; if it keeps happening, write to support@getmeetnotes.com with the reference shown on the Flows page.
The full list, across every connector, is on the setup index.
